Book

itSMF Publishing held its very successful, second annual
international publishing meeting in Warsaw, Poland, from April 23rd
through the 27th. Publishing representatives from chapters around
the globe met to discuss such vital areas as author acquisition, marketing,

The ITIL Foundation Handbook has now been revised by the UK Chapter to bring it into line with ITIL 2011 Edition. Published by TSO and endorsed by the official ITIL Accreditor, the pocket guide is a quick-reference revision guide designed to help students prepare for their Foundation exam. It is also a key reference aid for managers, practitioners, vendors and consultants in the workplace and while travelling.

The past year has been very busy for itSMF Publishing, and the fruits of our labours are now available for the ITSM community to enjoy.  Please read the attached document for information about the five new book titles now available from itSMF Publishing.

ITIL underwent a major refresh in 2005 and V3 was launched in June 2007. OGC has established a cyclical programme to update its core ITIL guidance which takes into account the latest developments in best practice in IT service management. Between the refresh projects, the ITIL guidance is regularly reviewed for fitness for purpose and is updated in controlled releases.

The Office of Government Commerce (OGC) and The Stationery Office (TSO), the official publisher for the GC, are seeking participants for the update of the five core publications (Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement) and the Introduction to the ITIL Service Lifecycle.

itSMF UK and TSO have announced a new edition of the hugely popular pocket guide the ITIL V3 Foundation Handbook, co-branded with itSMFI.

Fully revised to reflect the new ITIL Foundation syllabus (May 2009), this is the only pocket guide that offers fully up-to-date ITIL V3 guidance for students and managers alike. It's a quick reference tool for those interested in ITIL V3 and it offers basic information around each process and function in the lifecycle, with cross-referencing to the core books for more in-depth reading.