ITIL V2 Manager

previous email is xiangbo.meng@sun.com

Senior IT/Management professional, with well over 20 years experience in IT/Service/ Management with good consulting exposure. In addition have very good Training & Lecturing experience for international university postgraduate programs. Nirmalan is certified on ITIL Expert, MSP, PRINCE2 Practitioner, and CISA. Also an Authorized ITIL Trainer. www.nnirmalan.com/profile.php contact through the website

Sumit brings with him more than four and a half years of business consulting experience, to his role as Consultant at Wipro Consulting. His consulting experience includes business transformation, process design and optimization, IT service management, change management, and IT strategy. His expertise in Business Process Management and IT Service Management has lend itself to business and IT process improvement and business consulting engagements that generate high impact results for his client’s cost efficiency and customer centricity initiatives. He has advised senior executives at many of the world’s leading global institutions on both small strategic engagements as well as large-scale delivery projects. Sumit has worked with clients across a range of industries, including manufacturing, telecom, retail, consumer products, high-technology, oil and gas, and regulated utilities. Prior to joining Wipro Consulting, Sumit spent about a year at a boutique business consulting firm as a summer intern during his master’s course, and two years at a technology consulting firm.

Senior consultant with 8 years of experience on IT Service Management, IT governance, strategic planning, regulatory and legal compliance on several sectors.Specialties:ITIL Expert V3ITIL Intermediate OSA (Operational Support and Analysis)ITIL Intermediate RCV (Release, Control and Validation)Internal Auditor ISO 20000ITIL Service Manager V2IT GovernanceCOBITSOXISO 20000ISO 27000ISO 38500HP Software (HPSM, BTO, CAE, PPM)Symantec (Altiris Software)

IT Manager in IBM Krakow Software Laboratory

Project Management, ITSM services