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ITIL® Qualification Guidance

The purpose of this document is to inform all parties interested in ITIL qualifications ..Read More

ITIL V3 Qualification Scheme

Link to: Official ITIL Website


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Link to the itSMF International Bookshop

To assist their members source the key ITSM publications many itSMF Chapters host their own Chapter Bookshops.

These are the Chapters that host their own Bookshop

Chapter

Link

Australia

http://www.itsmf.org.au/modules/book/books.php

Austria http://cms.itsmf.at/index.php?option=com_content&task=view&id=19&Itemid=29
Canada http://www.itsmf.ca/catalog/login.php?&language=en
Denmark http://itsmf.dk/shop.itsmf.dk/?sessid=707gun8c9dbuc6tba0tp2c1cd4
Egypt http://itsmf-egypt.org/ver_en/books.php?mopen=14
Estonia http://www.itsmf.ee/index.php/itsmf-materjalid
Italy http://www.itsmf.it/index.php?method=libreria
Japan http://www.itsmf-japan.org/books/index.html
Netherlands http://www.itsmfbooks.nl/
Norway http://www.itsmf.no/Bokhandel/tabid/67/Default.aspx
Portugal http://www.itsmf.pt/Publicações/Livraria/tabid/91/Default.aspx
Singapore http://www.itsmf.org.sg/bookstore/index.jsp
South Africa www.itsmf.org.za/index.php?option=com_content&task=blogcategory&id=33&Itemid=75
Spain http://www.itsmf.es/books.asp
Sweden http://www.itsmf.se/public/show_simplebookshop.asp
Switzerland http://www.itsmf.ch/index.php?option=com_content&view=article&id=79&Itemid=76&lang=fr
UK http://www.itsmf.co.uk/itsmf_ProductCategories.aspx
USA http://www.itsmfusa.org/online-book-store

 

‹ ITIL Service Management Practices - V3 Qualification GuidanceuppriSM and itSMF Membership ›
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Qualifications News

The ITIL Managing across the Lifecycle (MALC) Survey
ITIL® Master Qualification
more

Publications News

itSMF International White Paper Submission Competition Results now out
itSMF Publishing Launches New Survey Series
more

Future Events

  • LEADit 2013 – Service Management in a Connected World - itSMF Australia 16th National Conference
    07 August 2013
  • itSMF Finland 2013 Conference
    03 October 2013
  • itSMF Taiwan Conference 2013
    08 October 2013
  • itSMF UK 2013 Conference & Exhibition - ITSM13
    04 November 2013
  • 13th itSMF Congress in Kassel - Future of ITSM
    09 December 2013

Details, and more events

itSMF® International is a not-for-profit organisation and a prominent player in the on-going development and promotion of IT Service Management "best practice", ITIL standards and qualifications.