Official professional qualifications based on ITIL are offered by Examination Institutes. An Examination Institute (EI) is an
organisation accredited by APMG through the ITIL Qualifications Board. EIs are permitted to operate an ITIL examination scheme through a network of Accredited Training Organisations, and Accredited Trainers with Accredited materials.

There are now 9 Examination Institutes

• APMG-UK
• EXIN
• ISEB
• Loyalist College (LCS)
• Dansk IT
• DF Certifiering
• TUV SUD
• CSME
• PEOPLECERT

Their contact details and further information is listed below

APMG-UK

APMG specialise in the accreditation and certification of organisations, processes and people. APMG are an ITIL Examination Institute, who offer global accreditation and examination services for training providers.

Contact Details:

Number 12
The Valley Business Centre
Gordon Road
High Wycombe
Buckinghamshire
HP13 6EQ
Tel: +44 (0) 1494 452 450
Email: - servicedesk@apmg-uk.com

EXIN

The Examination Institute for Information Science in the Netherlands (EXIN) is a global, independent IT examination provider. EXIN establishes educational requirements and develops and organises examinations and learning tracks in the field of IT.

Contact Details:

Examination Institute for Information Science
Office Building Janssoenborch, Hoog Catharijne
Godebaldkwartier 365, 3511 DT UTRECHT
The Netherlands
Tel: +31 30 234 48 25
E-mail: info@exin-exams.com

ISEB

The Information Systems Examination Board (ISEB) is a wholly owned subsidiary of the British Computer Society. The ISEB provides industry recognised qualifications that measure competence, ability and performance in many areas of IT, including ITIL.

Contact Details:

Tel: + 44 (0)1793 417655
Email: isebenq@hq.bcs.org.uk

LCS

Loyalist Certification Services (LCS) is a premier deliverer of ITIL certification exams in North America.

Contact Details:

Tel: +1-613-969-1707 (Canada and International)

Tel: +1-866-296-2272 LCMS - HELPDESK
E-Mail: lcsservicedesk@loyalistc.on.ca

DANSK IT

With more than 6.000 members DANSK IT is a leading interest organization for IT-professionals in Denmark. The core activities evolve around member networks, conferences, courses, certification programmes and IT political advice to the DK Government and its agencies. Founded in 1958 DANSK IT is among the first IT societies in the world.

Contact Details:

DANSK IT
Bredgade 25 A
1260 København K
Denmark
Tel: +45 33 11 15 60
E-Mail:dansk-it@dansk-it.dk

DF Certifiering AB

DF Certifiering AB (DFC), is a wholly owned subsidiary to Dataföreningen i Sverige, the Swedish Computer Society with 26 000 IT-professionals as members in Sweden. DFC's role is to give accreditation to training providers and certify IT. DFC also provide products in the field of Information Security and self assessing tests for e-Citizens.

DF Certifiering AB
St Göransgatan 84
112 38 Stockholm

Tel: +46 8 587 434 00
Fax +46 8 587 434 60
Email: cert@dfs.se

TUV SUD

The TÜV SÜD Group founded in 1866 in Mannheim, Germany is well known for consulting, testing, certification and training on behalf of industry, trade and commerce, public institutions and private individuals. TÜV SÜD creates increased safety and added economic value by supporting the competitive strength of our customers through the world (TÜV SÜD Mission: Choose certainty. Add value.). In 600 locations about 13,000 employees establish national and international annual sales of € 1.000 million. The headquarter is located in Munich, Germany. 

CSME

CSME has been providing the highest level of ITIL Certification Services to the US for the past seven years. And on March 2, 2009 we advanced that level of service by becoming a fully accredited ITIL Examination Institute. There are only eight in the entire world, and CSME is the only one of those eight based in the US, serving the US and the Americas. 

Contact:

3700 Loch Bend Drive
Commerce, MI 48382
USA

Email: info@csme.us
Phone: 877-ITIL-CERT (+1 877-484-5237) 

PEOPLECERT

PEOPLECERT Group has been well known in Personnel Certification since 2000, for its commitment to delivering top-quality programmes and services and the highest level of service to Exam Centres, Training Providers and Candidates. We internally develop and provide state-of-the-art administration and examination systems, while our supreme examination management, in collaboration with our partners, assures high quality services are being delivered in 5 countries (Greece, China, Turkey, Portugal, Albania).

Contact:

3 Korai st.,
105 64 Athens,
Greece  

Phone : (+30) 210 3729 100
Customer Service Department: (+30) 210 3729 102
Fax : (+30) 210 3729 101

E-mail : info@peoplecert.org