itSMF International Chair, Sharon Taylor Steps Down

Sharon Taylor has notified the itSMF International Board of her intention to officially step down as its Chairman. Ms Taylor has cited the need to meet growing personal and family commitments, as the reason for reducing a number of her current commitments.

She is very well known and respected in the ITSM global community and has served the itSMF movement as the Chair for itSMF International for 2 years, and has served on Chapter Boards and International itSMF committees for 8 years prior to her appointment as itSMF International Chair. Within this time she has led the growth of the itSMF movement, overseen improvements to itSMFI, ensured that the governance of the organisation has been properly documented and updated as well as helping to support the financial viability of the company. A natural and highly competent leader, she has been instrumental in ensuring the success of the movement during the global economic downturn. A key achievement was in creating numerous new movement initiatives and leading the successful acquisition of the itSMF trademark brand to itSMFI from the itSMF UK Chapter.

Sharon was awarded in 2008 the itSMF UK's Paul Rappaport Award for outstanding commitment and Lifetime Achievement to IT Service Management.

Sharon has stated her intention to remain active within the itSMF movement and to continue to help support its growth and success.

The International Executive Board of itSMFI as well as the Chapter Leaders are very saddened to see Sharon depart but fully respect and support her decision. They acknowledge her dedication, commitment and contribution to the itSMF and wish her every success for the future.

The International executive Board welcomes Alex Kist from Netherlands as its new Chairman, pro tem. Alex is currently Vice- Chairman of the organisation and will hold the post until a new Chairman is identified in January 2010