Marianna Billington - Chair

Marianna Billington is the ITSM Practice Lead for Primoris Consulting Services, Primoris is an Australasian IT Consulting and Integration Service Provider based in Australia and New Zealand. In her current role Marianna enjoys the daily challenge of guiding and supporting companies along their journey in bedding in a best practice framework.
Marianna originally started in the itSMF community by being actively involved as part of the itSMFnz team, initially at branch level as well as serving on the executive team for 3 years in the capacity of Treasurer and Vice Chair. Marianna was also part of the IPESC group and elected into the role of Communications Officer on the IPESC Committee.

Marianna joined the team at ITSMFI as the Director of Publications and Translations and in her two years in that role she has worked closely with the Chief Editor; Kirstie Magowan, and the Editorial Advisory Taskforce to develop and support a Publishing strategy that has enabled the ITSM community to start creating publications under the itSMF International Publications brand that support the Publications vision of thought leadership and knowledge sharing.

Marianna now steps into the role of Chair and is looking forward to serving the members and supporting the International Executive Board, alongside the Chapter Chairs (who have been appointed as members of the board by their local members) in the growth and development of itSMF into a global knowledge network operating with greater unity and strength.