Singapore

Akhil Ruhela

Posted March 21st, 2013 by akhilruhela
in
City: 
Singapore
About Me: 
I am hardcore technical guy who is into Service Management and looking after Event Management and Quality Assurance.
Website: 
Linkedin

itSMF Singapore Annual Conference 2013

Posted March 18th, 2013 by editor
in

IT Service Management is a well-established and respected discipline within the IT industry. We talk about the benefits of IT Service Management in terms of improving the quality and efficiency of IT services to the business. However, when asked to define the benefits for a business case, or justify a project, most practitioners struggle with defining or quantifying the benefits. Should benefits be measured in terms of financial returns using an ROI analysis? Or are the benefits related to improving the availability and performance of business services?

Prasanna

Posted December 21st, 2012 by gsprasanna81
in
City: 
Singapore
About Me: 
Hands on IT service Management experience more than 3 plus years and 8 Plus years in Software Development. Finally got found the ITIL as destination and just got ITIL V3 Foundation certification. Planning to be more to achieve

Ken Huang

Posted September 14th, 2012 by KenHuang
in
City: 
Singapore

Racquel

Posted July 29th, 2012 by raxie
in
City: 
Singapore

Takayuki

Posted May 1st, 2012 by Tommy
in
City: 
Singapore

NA

Posted March 22nd, 2012 by charlotok
in
City: 
New York
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