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Who we are and what we do

 

itSMFTM International is a global organisation for IT Service Management professionals across the world that

  • provides a global IT Service Management community based on national local Chapters;
  • sets a code of practice and rules under which Chapters operate;
  • protects the trademarks of itSMFTM;
  • provides overall governance for the community through a Board of Directors;
  • is open to all service management frameworks;
  • acts as a bridge between countries, regions, communities, people, processes, and tools;
  • is supportive of existing Chapters in each of our regions and encourage their growth;
  • establishes strategic partnerships with other communities and main partners;
  • connects itSM Professionals across the globe to one another. and
  • is funded by a levy paid by Chapters.

Our Vision

 

To be the primary community of practice for IT Service Management Professionals across the world.


ITSMF and itSMF SERVICE MANAGEMENT FORUM (along with any font variations on this) 
are Trade Marks of IT Service Management Forum International Limited