Connecting the World of
IT Service Management
A global, member-driven organisation uniting national and regional chapters to advance IT Service Management worldwide.

20+ Chapters
1000's In Our Global Community
15+ Years of Excellence
What itSMF
Enables
Supporting chapters and members worldwide to advance IT Service Management
Global Alignment
Unifying standards and practices across regions
Chapter Growth
Supporting local chapters to thrive and expand
Collaboration
Fostering connections between chapters worldwide
Thought Leadership
Driving innovation in ITSM practices
Industry Representation
Advocating for ITSM at the global level
Who is
itSMF For?
Why itSMF
Matters
As technology evolves at an unprecedented pace, IT Service Management has never been more critical.
AI Integration
Transforming service delivery and automation
Enterprise Service Management
Expanding beyond IT to organisation-wide service excellence
Industry Evolution
Adapting to digital transformation and changing business needs

Ready to Join The
itSMF Global Community?
Connect with IT professionals in your region and access world-class resources
Find Your ChapterGet In
Touch
Questions about itSMF International, membership, chapters, partnerships or events? We’d love to hear from you.
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