- February 14, 2026A deeper reflection on the lessons, challenges, and personal insights from the itSMF Czech Conference—exploring change, connection, and what it…
- February 14, 2026Reflections from the itSMF Czech Conference on change, leadership, communication, and why human connection may be the most powerful driver…
- September 18, 2025Rosemary Lott reflects on more than two decades of volunteering with itSMF and how networking, leadership, and community involvement helped…
- July 24, 2025An update on the rebuilding of itSMF communities across the Asia Pacific region and the growing momentum behind local chapters…
- July 24, 2025A panel discussion exploring the opportunities, risks, ethics, and governance challenges of AI in IT Service Management—and the questions organisations…
- May 15, 2025Exploring how AI can strengthen IT Service Management when paired with human-centred design, thoughtful governance, and a clearer understanding of…
- April 21, 2025A thought-provoking exploration of emotional AI, psychological safety, and how technology can strengthen human connection rather than imitate it.
- March 18, 2025An overview of the opportunities, risks, ethics, and governance challenges surrounding AI in IT Service Management, based on insights from…
